System Requirements for Online Events

You can attend a webinar from anywhere, anytime using a compatible computer or mobile device!   

Join a Classic or Standard webinar

Operating system     

Windows 7 - Windows 10
Mac OS X 10.9 (Mavericks) - macOS Catalina (10.15)
Linux
Google Chrome OS
Android OS 5 (Lollipop) - Android 9 (Pie)
iOS 10 - iOS 12
Windows Phone 8+, Windows 8RT+

Web browser     

Google Chrome (most recent 2 versions)
Mozilla Firefox (most recent 2 versions)
Internet connection     Computer: 1 Mbps or better (broadband recommended)
Mobile device: 3G or better (WiFi recommended for VoIP audio)

Software    

JavaScript enabled

Hardware     

2GB of RAM (minimum), 4GB or more of RAM (recommended)
Microphone and speakers (USB headset recommended)

Mobile device     

iPhone 4S or later
iPad 2 or later

Join a Webcast webinar

Web browser     

Google Chrome (most recent 2 versions)
Mozilla Firefox (most recent 2 versions)
Internet Explorer v11 (with Adobe Flash if running Windows 7)
Apple Safari (most recent 2 versions)
Microsoft Edge (most recent 2 versions)

Internet connection     

Computer: 1 Mbps or better (broadband recommended)
Mobile device: 3G or better (WiFi recommended for VoIP audio)

Hardware     

2GB of RAM (minimum), 4GB or more of RAM (recommended)

Mobile device     

iPhone 4S or later
iPad 2 or later

Join a Simulated Live or Recorded webinar

Web browser     

Google Chrome (most recent 2 versions)
Mozilla Firefox (most recent 2 versions)
Internet Explorer v11
Apple Safari (most recent 2 versions)
Microsoft Edge (most recent 2 versions)

Internet connection     

Computer: 1 Mbps or better (broadband recommended) (see How much bandwidth is used during a session? )
Mobile device: 3G or better (WiFi recommended for VoIP audio)

Software     

No additional software needed

Hardware     

2GB of RAM (minimum), 4GB or more of RAM (recommended)

Mobile device     

iPhone 4S or later
iPad 2 or later

How do I know which webinar type I'm joining?

The webinar confirmation email includes a link to the system requirements page. Depending on the webinar type, you'll be taken to the system check page for a Standard (formerly called "Classic") webinar, Webcast webinar, or Recorded (formerly called "Simulated Live") webinar. You can also reach out to the webinar organizer and ask what type of webinar he or she scheduled.

Check your system compatibility automatically

• System check for Standard (formerly called "Classic") webinars
• System check for Webcast webinars
• System check for Recorded (formerly called "Simulated Live") webinars